Terms of Sale
– Ownership. Annette retains title to the Artwork until she is paid in full.
– Reproduction. Annette reserves all rights of reproduction, including without limitation all copyrights and trade dress rights by Federal Law, in the Artwork. Purchaser may reproduce the Artwork only upon advance written permission from Annette in each instance (except for incidental noncommercial reproductions such as personal photographs of physical settings where the Artwork is displayed). Annette’s signature and/or copyright notice as they appear on the Artwork at the time of sale shall not be removed or concealed. Annette shall receive authorship credit in connection with the Artwork or any reproductions of the Artwork.
– Return Rights. We are committed to quality products and your satisfaction is 100% guaranteed.
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt “NO QUESTIONS ASKED” and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.
If your order should arrive in less than satisfactory condition, we offer a convenient Photo Return option. Simply take a digital photo of the Artwork and one of the shipping container it arrived in, attach them to an email and send to email@example.com. Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your request will be processed within 48 hours and you will receive an email letting you know your replacement is under production or your refund is being processed.
To return your item(s) please pack them in the original tube or box and include the completed Return Instructions form which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly encourage you to return your item via a trackable method.